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Customer Service

New Patients

All patients are seen by appointment only. If you must cancel your appointment please give us at least 24 hours notice so that the time can be given to a patient with an immediate problem. Please be prompt, as a sincere attempt is made to see our patients at their scheduled time.

Our office staff is experienced in answering most questions asked on the telephone. If necessary, the provider will be consulted and the answer relayed to you. Calls for the provider to return personally will be made after office hours unless time permits during the day.

It is important for you to monitor your medications and call for refills before you run out. Prescription refill requests should be placed early in the day and you should allow a 24 hour turn around. Do not wait until your last dose of medication to call for a refill. Prescriptions cannot be refilled after office hours or on weekends.

Our office policy is to limit telephone initiated prescription refills to within (1) year of the most recent office visits for oral medications and (3) years for most topical medications.

No Show Policy

Effective July 1, 2019, Advanced Dermatology and Cosmetic Surgery (ADCS) will charge a fee to patients who fail to cancel appointments at least 24 hours prior to the scheduled appointment.

ADCS regrets this charge is necessary however, we are experiencing a huge demand for appointments. Our physician’s time is very valuable to patients who must be seen.

No Show Fees

  • $200 for scheduled surgical appointments
  • $50 for scheduled office visits and other types of scheduled appointments including aesthetic appointments

What You Should Bring

Please bring a photo ID and an insurance card to your appointment. We also need the social security number of the guarantor so we can file the insurance claim. Failure to provide this information will require payment for the full cost of the appointment and any procedures performed at the time of service.

Transfers From Other Doctors

If you are transferring your care from another physician to our practice, please have your medical records faxed to our office prior to your visit. This will prevent any confusion regarding previous treatments.

Your Privacy

Advanced Dermatology & Cosmetic Surgery maintains a high level of confidentiality. We do not share information with any other organization and will treat clients' personal information with care. We adhere to a privacy policy based on fair information principles, and we take appropriate measures to provide adequate security, and respect your preferences regarding unsolicited email.

Legal Disclaimer

The purpose of this website is to provide general information related to clinical and cosmetic dermatology. The information contained on this website is for general guidance on matters of interest only, and is not be construed as personalized medical advice or the creation of physician/patient relationship. Accordingly, the information on this website is provided with the understanding that the authors and publishers are not herein engaged in rendering medical advice, diagnosis or treatment. All information contained on this website is provided "as is", with no guarantee of completeness, accuracy, timeliness, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will ADCS Clinics, LLC, or its affiliated entities, agents or employees thereof be liable to your or anyone else for any decision made or action taken in reliance on the information contained on this website or for any consequential, special or similar damages, even if advised of the possibility of such damages.

The pages on this website contain links to other websites maintained by third parties over whom ADCS Clinics, LLC has no control. These links are provided as aids to help you identify and locate other internet resources that may be of interest, and are not intended to state or imply that ADCS Clinics, LLC is in any way affiliated with, or is authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links. Any link from this site to other sites is not an endorsement of that site or adoption of information contained therein. Accordingly, ADCS Clinics, LLC makes no representations as to the accuracy of any other aspect of information contained in these other websites.

Finally, any information transmitted by e-mail is not secure. If you chose to send us information, including information about your medical condition or personal health, we cannot guarantee the security of that information. Moreover, sending an e-mail to ADCS Clinics, LLC that contains information about your medical condition or personal health does not create a physician/patient relationship between you and ADCS Clinics, LLC or any of its affiliated entities, agents or employees. Unless you are currently a patient of our practice, we cannot and will not provide a medical diagnosis or treatment by phone or e-mail.